For an immediate response contact Gary Smith - 07971 622 823 (Lifts), Alan Dunkley - 07971 622 826 (Escalators), April Turner - 07971 109926 (Services) and Head Office - 01455 633 760

LTR offers a simple yet flexible range of service contracts, depending on the nature and extent of cover required. We offer 3 basic contract types, Standard, Comprehensive and Fully-Managed, which can be tailored to suit your individual needs.

The benefits of each contract type have been compared below.

  Standard Contract Comprehensive Contract Fully-Managed Contract
Ideal For: Light to moderate usage where lift is not critical to the operation of building or business Moderate to high usage where unit is of critical importance to the operation of building or business Designed for corporate clients, with portfolio of buildings and units.
Unit Types Suitable: All lift types, Escalators and Moving Walkways All lift types, Escalators and Moving Walkways All lift types, Escalators and Moving Walkways
No of Service Visits Per Year Available: 1,2,3,4,6,12 visits per year depending on unit type and usage.
Or to Clients preferences
3,4,6,12 visits per year depending on unit type and usage.
Or to Clients preferences
4,6,12 visits per year depending on unit type and usage.
Or to Clients preferences
Callout Costs: Extra to contract, charged at hourly rate Included in contract Included in contract
Health and Safety Examinations:

Click here for details on the types of test we can provide.

Extra to contract, can be carried out at any point throughout the contract year. Extra to contract, can be carried out at any point throughout the contract year. Various Tests to be included in contract. Selection to be made based on clients requirements.
Payment Terms: Payable annually or as and when service completed. Payable Annually, Quarterly or Monthly Payable Annually, Quarterly or Monthly
Contractual Benefits visible to Client Costs spread out over year for total budget control. Extra Piece of mind.
Knowledge of total contract cost for year.
Benefits of economies of scale and specified response time.
  • Standard Contract

    This contract is ideal for many customers whose lift, escalator or moving walkway is only for light to moderate usage and is not critical to the operation the building or business. It allows the costs of a service agreement to be spread out over the year and enables control of the service maintenance budget.

    This contract offers a complete planned preventative maintenance schedule, the frequency of the visits to be governed by your individual needs.

    There is also the option of having any Tests, Surveys or Examinations carried out at any point in the contractual year. Please click here to view more details on the types of tests and surveys available to you.

    If you would like to download this contract, please click here.

  • Comprehensive Contract

    For those customers whose lift, escalator or walkway is integral and critical to the operation of your building and business and is continually in use then the Comprehensive Contract has been designed to offer extra peace of mind.

    This Contract builds on the Standard Contract and focuses on keeping your lift, escalator or walkway in reliable and good working order. It provides you with not only a planned preventative maintenance schedule, but also breakdown callouts as part of the total cost.

    This enables you to know the exact cost of a contract for the year.

    There is also the option of having any Tests, Surveys or Examinations carried out at any point in the contractual year. Please click here to view more details on the types of tests and surveys available to you.

    If you would like to download this contract, please click here.

  • Fully-managed Contract

    The Fully-managed Contract is designed with corporate customers in mind.

    If you hold a portfolio of buildings and require a service provider who can offer both national coverage and meet individual site requirements, then LTR can tailor this contract to suit your needs. It offers a fully comprehensive service inclusive of maintenance visits, breakdown callouts and a choice of various tests and examinations to be included as part of the contract. This contract type aims to provide the customer with the benefits of economies of scale that are inherent in all major contracts.

    For more information on what contract is suitable for your needs or information on what LTR Lifts and Escalators can offer you on all of the above contracts please contact the office or click here to request a service maintenance quotation.

View Benefits of LTR as a Service Provider

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 Download the LTR Lifts Brochure - click here






 

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